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Landlording Information

Q & A
With John Cross/ Mercer Belanger, P.A. and Board Attorney

Question: What do I do if my landlord doesn’t return my security deposit?

From John Cross, local attorney, Indianapolis, 2018:

There is a link below for the Indiana Small Claims Manual that provides useful information for Landlords/Tenants starting on page 20. She should send written notice of her new address to the landlord. Official information below for posting:

Indiana Code 32-31-3-12 requires landlords return security deposits to tenants within 45 days of termination of the rental agreement and delivery of possession of the rental property. The landlord can deduct the following amounts from the security deposit: (1) the payment of accrued rent; (2) the amount of damages that the landlord has suffered or will reasonably suffer by reason of the tenant’s noncompliance with law or the rental agreement; and (3) unpaid utility or sewer charges that the tenant is obligated to pay under the rental agreement.

The landlord must itemize the deducted amounts, and any amounts remaining due, by written notice delivered to the tenant. However, the tenant must give written notice of their new address to the landlord prior to being entitled to return of any security deposit.


Landlord Registration

  • Indianapolis Landlord Registration Program

Beginning January 1, 2015 as part of the Indianapolis Landlord Registration Program, all owners or landlords of rental units will be required to register the properties with the City of Indianapolis Department of Code Enforcement (DCE). Please continue reading for important information on this new program.

  • Landlord Registration Enrollment

The initial registration period will end March 31, 2015. There will be no enforcement activities during the first three months of the program.

  • Accessing the Landlord Registration Form

The registration form is available online through DCE’s Citizen Access Portal (http://permitsandcases.indy.gov/citizenAccess). Applicants must create a portal user account to access the landlord registration form. Applicants may also register at a kiosk available to the public in the DCE Lobby (1200 S. Madison Ave).

  • Completing the Landlord Registration

The property owner or a designated property management company can complete the registration form. An individual who owns multiple rental properties may register all properties together and pay one registration fee of $5. A property management company who represents multiple owners must complete a registration form for each owner.


  • Landlord Registration Fee

Paying the registration fee is the final step of the process before submitting the registration form. Applicants can pay the $5 registration fee with an eCheck or credit card. The payment service is provided by a third-party vendor working in partnership with the City.

  • Viewing the Landlord Registration

Beginning January 1, 2015, the public can access the landlord registration list at DCE’s Citizen Access Portal.

  • Renewing the Annual Registration in 2016

DCE will provide information on the renewal process in 2015. The annual renewal process will require minimal action from registered landlords.

  • Questions

Please email licensing@indy.gov or call (317) 327-4316.

  • Department of Code Enforcement Contact Details

1200 Madison Ave., Ste. 100, Indianapolis, IN 46225
Phone: (317) 327-8700
www.indy.gov/dce
Fax Numbers:
Building – 327-8475
Business Licensing – 327-0817
Contractor Licensing – 327-8401
Crafts – 327-5397
Infrastructure/Right of Way – 327-3125
Permits – 327-5174
Zoning – 327-8696


Files to Help You



Marion County Small Claims Manual 2014




Marion County Landlord Registration Info




IN General Assembly 2017 Session Interim Committees




Landlord-Tenant Rules: IN General Assembly Website